
We are still in Utah - today my Mom went and had her nails done. As we were waiting there Miss M was looking at the nails they had on display and was counting them. And then picking out all the designs she would like to have. I noticed that Miss A had a poopy diaper so started to take her out of the nail place to change it. I was at the door waiting for Miss M to come when one of the workers got up from her station walked over to Miss M, slapped her and told her to not touch the nails. That's right SLAPPED HER! I was totally shocked and pissed (sorry for the bad word, but that is the only way I can describe my feelings) I just stared at the lady. Not a shocked stare but a stare of complete - well maybe what a mother bear looks like when you cross her cub.
I asked my Mom if she just hit Miss M. She nodded yes, my mom seemed just as shocked as I was. Then K came into the store and I told him to get Miss M - he just thought she was crying because I was taking her out of the store. I said in a LOUD voice, Get her Out of here, we are NEVER coming back to the store again. That is when the manager looked up and noticed a customer was upset... He said he would come out and talk to us in a minute. The child slapper, just gave me a big smile. As I was walking out with K, I told him what happened. He said WHAT!?!?! Why didn't you say something to me. And then I started crying. Because when I get that upset, that is about all I can do. The manager came out to talk to us to see what was going on, because he had missed the whole thing. I told him what I had seen. And he apologized over and over. And asked if we wanted the child slapper to come and apologize, he would go in and talk with her and give me a few minutes to calm down. I guess because at this point I was pretty upset and my voice was raised and people were starting to stare... He came back out with my mom and told me that the child slapper had just "tapped" Miss M on the hand. But he still said that that was not ok in anyway. This is when I noticed the Child Slapper standing by the door with another employee looking my way and LAUGHING - LAUGHING!?!? Can I just say at that point I wanted to go slap her in the face! And again all I could do was sit there and cry. Then I was mad at myself, because the only thing I could do was CRY?!?! When every other part of me wanted to be that Mama Bear and defend her cub! I will never ever get my pedicure or manicure from that nail place again - and this is always a tradition when I come to Utah for my mom and sisters to get our nails done there I mean they even remember me... K said, we will never spend another penny there again. But thanked the manager for trying to make it better. And I agree he did handle it the best he could, with out seeing what had happened. He even offered to fire the child slapper... Has this ever happened to you? How could I have handled it different? - my sisters (who were not there) told me I should have slapped her, I should have called the mall security... but nope, all I could do was cry...